Service Desk Extended Hours

The Service Desk will be open from 9 am to 5 pm on Saturday, September 21, and Sunday, September 22. Please call 303.724.4357 for assistance.

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Live Streaming or Recording

Category: Instructional Technology OIT - Type of software Web Conferencing Audience: Faculty Staff Students Cost: Free
OIT has the ability to live stream and/or record your events and classes through our bridge. All service options are available when scheduling in EMS.
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Lost and Stolen Devices

Category: IT Security Audience: Faculty Researchers Staff Cost: Free
If a university owned and issued electronic device has been lost or stolen, learn how to report the missing item.
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Mathematica

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Staff Students Cost: Free
Helps with symbolic math, numerical calculations, graphics, programming, documenting and displaying work.
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MATLAB

Category: MATLAB OIT - Categories Software Audience: Faculty Researchers Staff Students Cost: Free
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization and numeric computation. Simulink is a graphical environment for simulation and model-based design of multi-domain dynamic and embedded systems.
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more, Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
See full details Access Microsoft 365

Microsoft Copilot for the Web

Category: Productivity and Business Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Copilot for the Web is an AI-powered web chat that allows university employees and students to unlock the benefits of generative AI today, such as greater efficiency and new ways to be creative. Learn more about how to access and properly use Microsoft Copilot.
See full details Securely Using Microsoft Copilot

Microsoft Defender for Endpoint Antivirus

Category: IT Security Operating Systems Software Audience: Faculty IT Professional Researchers Staff Cost: Free
Microsoft Defender for Endpoint is a modern endpoint security platform for university owned devices. Microsoft Defender for Endpoint identifies software vulnerabilities, provides antivirus and anti-phishing protection, and detects threats in a single, unified platform. The platform integrates with Microsoft 365 services such as Outlook, SharePoint and OneDrive, offering robust security.
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Microsoft Defender Quarantine

Category: Office 365 OIT and Partner Supported Productivity and Business Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Defender Quarantine is a feature integrated with Outlook to protect the university community from harmful emails and spam. It automatically holds suspicious emails in quarantine until reviewed and a decision is made if the messages should be delivered to their inbox or deleted. All faculty, staff and students have Microsoft Defender Quarantine enabled on their university Outlook Email account.
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Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
See full details Microsoft Forms Resources

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
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Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
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Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
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Microsoft Visio

Category: Office 365 Productivity and Business Software Audience: Faculty Researchers Staff Cost: Varies depending on plan
Microsoft Visio is a diagramming and vector graphics application. Visio in Microsoft 365 allows both Windows and Mac users can work virtually anywhere, anytime. Visio simplifies project planning, enhances communication and transforms complex project information into comprehensible visuals. Whether you’re a project manager, analyst, or designer, Visio provides the tools you need to create impactful diagrams and streamline your work.
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Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate pronunciation to promote respect, inclusion, and belonging. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.
See full details Add to Email Signature

Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students Cost: See extended details for service rates
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
See full details Activate/Deactivate Internet

New Equipment Purchases

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Students Cost: Free
If you need assistance in deciding what equipment will be best suited for your needs, our Service Desk team can assist with a consultation and recommendations before you make your purchase. Our OIT Service Desk will help ensure your purchase meets the university's minimum technology requirements.
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New Website

Category: Design and Development OIT - Categories OIT - Type of software Website Management and Development Audience: Faculty Staff Cost: Free
University affiliated units such as schools, colleges, centers, administrative offices, and more are entitled to their own section on ucdenver.edu or cuanschutz.edu.
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NIH STRIDES

Category: Cloud Computing Productivity and Business Audience: Professional Research Assistant Researchers Cost: Varies; visit the webpage for billing information and links to the pricing calculator
STRIDES is part of a National Institutes of Health (NIH) program to support biomedical research and cloud-based research technologies. Only NIH-funded researchers can participate in the STRIDES benefits provided by approved provider Carahsoft. Please read the full NIH STRIDES webpage for more information about eligibility, enrollment and onboarding.
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Operating System Support

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides faculty and staff support with any Operating System (ex. Windows, Mac) issues or troubleshooting.
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Office of Information Technology

CU Anschutz

Education II North

13120 East 19th Avenue

5th Floor

Aurora, CO 80045

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