Billing Process and Rate Information

The following are billing processes and rate information for OIT services that have a fee. OIT Finance processes requests for billing changes related to OIT Billing Reports. The team will email a copy of the monthly billing report to the primary contacts for each of the SpeedTypes. 

Do you have billing questions?

Send your request to UCD-OIT.Billing@ucdenver.edu. Change requests must be received by the 15th of the month to be effective within the same month. 

Requests to add, change, or disconnect a service should be made through the OIT Service Center.


Are you a billing coordinator? Please find PCR-360 billing system resources below. 

Documentation and resources for using the customer portal are available here:

Following, is a list of OIT services and costs. Additional information is available on the OIT Tools and Services webpage.

Get Help

Phone Icon

Phone Support

303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri

Chat logo

Chat Portal

Start Chat
8 a.m. - 7 p.m., M - Th
8 a.m. - 5 p.m., Fri
Noon - 5 p.m., Sat

self service logo

Self Service Portal

Submit a ticket
Email the Service Desk
24/7 access to the OIT Service Center