Identity Management Maintenance

May 20-23, 2025

As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.

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New Integrated Microsoft 365 Directory

Screenshot of the People Search function in Microsoft.
As part of ongoing efforts to proactively address outdated technologies and improve security, the campus’ e-directory website was sunsetted on April 10. This change protects users, their privacy and information, and data. In place of the e-directory, campus community members can use the People Search function within Microsoft 365, which offers a better user experience, more reliable data, and more appropriately meets IT security and compliance standards. It is immediately available for use by university students, faculty, staff, and researchers.

Microsoft Teams Calling Project

Cell phone with Teams Calling logo on the screen
As announced in February, the campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go. OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service. 

Campus Phone System – Transition to Microsoft Teams Calling

Mobile phone displaying MS Teams logo with a pair of ear buds next to it
The Teams Calling Migration project team has made significant progress toward modernizing the university’s aging phone system infrastructure. Teams Calling will streamline communication for the university, allowing you to make and receive calls directly within the Teams app from your computer or mobile device. This means you can stay connected and take important calls whether you're at your desk or on the go! The migration to Microsoft Teams Calling is currently in the pilot phase, and we will begin rollout of the new system at the end of March starting with Jabber soft phone users.

Enhancing Campus Communication: Upcoming Phone System Change

Cisco phone display showing 136
We are making a major upgrade to our campus calling system and transitioning to Microsoft Teams Voice in 2025. This cloud-based phone system will integrate with Microsoft Teams, allowing seamless calls directly within the app, enhancing both communication and collaboration. As part of this transition, several general-purpose phone numbers will be deactivated and reconfigured for emergency dialing only, ensuring a smooth and reliable upgrade to our new system.

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