Student Tools and Services

 

Commonly used OIT tools, services, and resources for students. To view all services, browse all tools and services.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Portal

Start a live chat with an OIT team member for assistance

Start Chat

8 a.m. to 7 p.m., Monday - Thursday
8 a.m. to 5 p.m., Friday
Noon to 5 p.m., Saturday

 

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
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Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.

Student Services on Campus

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Academic Tools and Resources

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Blackboard Ally

Category: Academic Technology Instructional Technology OIT - Type of software Audience: Faculty Staff Students Cost: Free
Blackboard Ally is a content accessibility tool built into Canvas. The tool can be used by faculty to improve the accessibility of their course, or made available to students for on-demand universal design options.
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Canvas

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Canvas is the university’s Learning Management System (LMS). Instructors can post content, assessments, activities, and grades in Canvas while communicating with their students. Students can use Canvas to complete coursework and collaborate with their classmates.
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Coursera

Category: Academic Technology Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Researchers Staff Students Cost: Free
Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.
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CU Anschutz Computer Labs

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Room Scheduling Audience: Faculty Staff Students Cost: Free
The CU Anschutz classroom computer support team provides computer hardware, software and technical expertise required for student courses and computer training labs, as well as computer support for departmental events and the fulfillment of their respective missions.
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CU Online Open

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more, Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
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Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
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Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate pronunciation to promote respect, inclusion, and belonging. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students Cost: Free
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
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Additional Tools and Resources

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Adobe for CU Anschutz Students

Category: Design and Development Marketing and Communications OIT - Categories OIT - Type of software Software Audience: Students Cost: Free
Create amazing work for school and beyond with Adobe products. Make the most of the free Adobe Express account the university offers students who need it. Limited availability so please only request Adobe Express if you need it for your coursework. For more information, scroll down for detailed instructions in the full description.
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BioRender

Category: OIT - Categories OIT - Type of software Scientific Illustration Software Audience: Faculty Researchers Staff Students Cost: $190.00 per year
BioRender is a web-based program that helps you create scientific figures up to 50x faster than traditional tools. The tool combines a library of more than 50,000 scientifically accurate, expert-validated life science icons and templates with intuitive drag-and-drop functionality. To request a license, scroll down to the access information in the full description.
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MATLAB

Category: MATLAB OIT - Categories Software Audience: Faculty Researchers Staff Students Cost: Free
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization and numeric computation. Simulink is a graphical environment for simulation and model-based design of multi-domain dynamic and embedded systems.
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Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
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Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software Onedrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
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Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
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Pager Services

Category: Billing OIT - Categories OIT - Type of software Phones Productivity and Business Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
CU Anschutz Medical Campus has transitioned to Epic for all clinical paging activities. The Pager Desk is available to help with service cancellations.
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Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
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Snagit

Category: OIT - Type of software Productivity and Business Screen Capture Audience: Faculty Students Cost: Free
Snagit is a powerful screen capture tool to share your screen and camera. Contact the OIT Service Desk to request a license.
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