Student Tools and Services

 

Commonly used OIT tools, services, and resources for students. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
University Zoom Login

Welcome to Zoom

Meet and collaborate virtually using Zoom by logging in with your university credentials. All active faculty, staff and students are licensed for Zoom Meetings up to 300 participants at no cost. Zoom Webinar licenses are available for up to 3,000 participants. Visit the OIT Zoom Webinars webpage for pricing and additional information. A meeting versus webinar feature comparison is available on the Zoom support webpage

Prevent Zoombombing

Uninvited participants harassing students, faculty and staff during classes and meetings has been on the rise recently. It is very important to follow Zoom’s security best practices. One of the most basic rules is to never share Zoom meeting links on social media, the internet, or any public place. More information about Zoombombing and how to keep uninvited guests out of your meeting is available. In addition, you can review the Zoom and Cybersecurity Must-Knows

Stay Secure

The university's Zoom encryption is configured for Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) compliance; however, be sure to use caution with sensitive information. To ensure the security and privacy of patient data, Zoom users must do their part as well. 

In addition, with the university's systemwide HIPAA agreement with Zoom, OIT is able to enable features including:

  • Record to the Zoom cloud for convenient sharing and storage (cloud recording storage is now available for 120 days) - more information is available from Zoom Cloud Recording 
  • Meeting participant / class attendance reports available - more information is available from Zoom Reports 
  • Chat copy and paste enabled - more information available from Saving in-meeting chat 

 
Using Zoom for transmitting HIPAA information

Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data. The company employs industry standard end-to-end Advanced Encryption Standard (AES) encryption using 256bit keys to help protect meetings. However, while Zoom is configured for HIPAA compliance, you should use thoughtfulness in the type of data shared and how the data is shared (same university HIPAA policies and procedures apply).

If your Zoom presentation contains HIPAA data, please use the following guidance:

  • Make sure to use proper handling of links and do not share using unsecure means.
    • All patient information is considered highly confidential and only the information needed for the intended purpose should be used by, and disclosed to, covered members who have a “need to know” (Minimum Necessary).
  • Treat your Zoom meeting links as you would HIPAA data.
    • Do not send email unencrypted. Review the Encrypt Your Emails webpage for more information.
    • Invite only those allowed to view HIPAA data. (Minimum Necessary)

 HIPAA compliance depends on all of us. Additional resources:

Frequently Asked Questions

Get Help


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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Portal

Start a live chat with an OIT team member for assistance

Start Chat

8 a.m. to 7 p.m., Monday - Thursday
8 a.m. to 5 p.m., Friday
Noon to 5 p.m., Saturday

 

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Student Services on Campus

Print Services
Library
Writing Center

Academic Tools and Resources

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
University Zoom Login

Welcome to Zoom

Meet and collaborate virtually using Zoom by logging in with your university credentials. All active faculty, staff and students are licensed for Zoom Meetings up to 300 participants at no cost. Zoom Webinar licenses are available for up to 3,000 participants. Visit the OIT Zoom Webinars webpage for pricing and additional information. A meeting versus webinar feature comparison is available on the Zoom support webpage

Prevent Zoombombing

Uninvited participants harassing students, faculty and staff during classes and meetings has been on the rise recently. It is very important to follow Zoom’s security best practices. One of the most basic rules is to never share Zoom meeting links on social media, the internet, or any public place. More information about Zoombombing and how to keep uninvited guests out of your meeting is available. In addition, you can review the Zoom and Cybersecurity Must-Knows

Stay Secure

The university's Zoom encryption is configured for Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) compliance; however, be sure to use caution with sensitive information. To ensure the security and privacy of patient data, Zoom users must do their part as well. 

In addition, with the university's systemwide HIPAA agreement with Zoom, OIT is able to enable features including:

  • Record to the Zoom cloud for convenient sharing and storage (cloud recording storage is now available for 120 days) - more information is available from Zoom Cloud Recording 
  • Meeting participant / class attendance reports available - more information is available from Zoom Reports 
  • Chat copy and paste enabled - more information available from Saving in-meeting chat 

 
Using Zoom for transmitting HIPAA information

Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data. The company employs industry standard end-to-end Advanced Encryption Standard (AES) encryption using 256bit keys to help protect meetings. However, while Zoom is configured for HIPAA compliance, you should use thoughtfulness in the type of data shared and how the data is shared (same university HIPAA policies and procedures apply).

If your Zoom presentation contains HIPAA data, please use the following guidance:

  • Make sure to use proper handling of links and do not share using unsecure means.
    • All patient information is considered highly confidential and only the information needed for the intended purpose should be used by, and disclosed to, covered members who have a “need to know” (Minimum Necessary).
  • Treat your Zoom meeting links as you would HIPAA data.
    • Do not send email unencrypted. Review the Encrypt Your Emails webpage for more information.
    • Invite only those allowed to view HIPAA data. (Minimum Necessary)

 HIPAA compliance depends on all of us. Additional resources:

Frequently Asked Questions




Additional Tools and Resources

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
University Zoom Login

Welcome to Zoom

Meet and collaborate virtually using Zoom by logging in with your university credentials. All active faculty, staff and students are licensed for Zoom Meetings up to 300 participants at no cost. Zoom Webinar licenses are available for up to 3,000 participants. Visit the OIT Zoom Webinars webpage for pricing and additional information. A meeting versus webinar feature comparison is available on the Zoom support webpage

Prevent Zoombombing

Uninvited participants harassing students, faculty and staff during classes and meetings has been on the rise recently. It is very important to follow Zoom’s security best practices. One of the most basic rules is to never share Zoom meeting links on social media, the internet, or any public place. More information about Zoombombing and how to keep uninvited guests out of your meeting is available. In addition, you can review the Zoom and Cybersecurity Must-Knows

Stay Secure

The university's Zoom encryption is configured for Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) compliance; however, be sure to use caution with sensitive information. To ensure the security and privacy of patient data, Zoom users must do their part as well. 

In addition, with the university's systemwide HIPAA agreement with Zoom, OIT is able to enable features including:

  • Record to the Zoom cloud for convenient sharing and storage (cloud recording storage is now available for 120 days) - more information is available from Zoom Cloud Recording 
  • Meeting participant / class attendance reports available - more information is available from Zoom Reports 
  • Chat copy and paste enabled - more information available from Saving in-meeting chat 

 
Using Zoom for transmitting HIPAA information

Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data. The company employs industry standard end-to-end Advanced Encryption Standard (AES) encryption using 256bit keys to help protect meetings. However, while Zoom is configured for HIPAA compliance, you should use thoughtfulness in the type of data shared and how the data is shared (same university HIPAA policies and procedures apply).

If your Zoom presentation contains HIPAA data, please use the following guidance:

  • Make sure to use proper handling of links and do not share using unsecure means.
    • All patient information is considered highly confidential and only the information needed for the intended purpose should be used by, and disclosed to, covered members who have a “need to know” (Minimum Necessary).
  • Treat your Zoom meeting links as you would HIPAA data.
    • Do not send email unencrypted. Review the Encrypt Your Emails webpage for more information.
    • Invite only those allowed to view HIPAA data. (Minimum Necessary)

 HIPAA compliance depends on all of us. Additional resources:

Frequently Asked Questions

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