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Apr 24, 2025

Starting July 1, 2025, ISS is introducing a new flat rate of $48 for AV technical assistance and setup services for classroom and event support. This change models more closely the support that is requested by our university community for these events and services and allows for our teams to schedule in a more efficient manner allowing us to serve our customers at a higher level meeting the unique requirements of each event.

Apr 24, 2025

As part of ongoing efforts to proactively address outdated technologies and improve security, the campus’ e-directory website was sunsetted on April 10. This change protects users, their privacy and information, and data. In place of the e-directory, campus community members can use the People Search function within Microsoft 365, which offers a better user experience, more reliable data, and more appropriately meets IT security and compliance standards. It is immediately available for use by university students, faculty, staff, and researchers.

Apr 24, 2025 by Tarah Dykeman

Accessible image practices enhance the user experience for everyone, including people with blindness, low vision, other vision impairments, and cognitive disabilities. Using alt text and avoiding images of text enables assistive technology users (such as screen readers and magnifier users) to access the information conveyed through an image. 

Apr 24, 2025

As announced in February, the campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go. OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service. 

Feb 20, 2025

The Teams Calling Migration project team has made significant progress toward modernizing the university’s aging phone system infrastructure. Teams Calling will streamline communication for the university, allowing you to make and receive calls directly within the Teams app from your computer or mobile device. This means you can stay connected and take important calls whether you're at your desk or on the go! The migration to Microsoft Teams Calling is currently in the pilot phase, and we will begin rollout of the new system at the end of March starting with Jabber soft phone users.

Feb 14, 2025

Windows 11 has more rigorous hardware requirements than Windows 10, and some older computers will not be able to be updated to Windows 11. Please work with your school or department IT professionals to either upgrade your devices to Windows 11 or replace your old computer as necessary.   

Feb 19, 2025

Our teams have been working together to enhance our AV and videoconferencing capabilities. Starting February 24, Logitech Zoom Rooms can now connect to Teams Meetings via the Tap Controller. Additionally, we have streamlined the classroom computer experience by removing unnecessary applications, disabling non-essential settings, ensuring quicker startup times and seamless presentations. 

Nov 12, 2024

We are making a major upgrade to our campus calling system and transitioning to Microsoft Teams Voice in 2025. This cloud-based phone system will integrate with Microsoft Teams, allowing seamless calls directly within the app, enhancing both communication and collaboration. As part of this transition, several general-purpose phone numbers will be deactivated and reconfigured for emergency dialing only, ensuring a smooth and reliable upgrade to our new system.