Contact Service Desk

Get help with technology questions and support.

The Service Desk provides front line technology service and support for students, faculty, and staff at CU Anschutz and CU Denver. If you need help with central technology such as email, Wi-Fi, or VPN, the Service Desk is the place to start. Request assistance from our Service Desk or peruse our Service Catalog to find the help you need.

Contact Service Desk

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Phone Support

Contact us over the phone for assistance:

  • 303-724-4357 (4-HELP from a campus phone)
  • 7:30 a.m. to 6 p.m., Monday - Thursday
  • 7:30 a.m. to 5 p.m., Friday

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Service Portal

Submit a ticket for assistance:

  • Submit a ticket.
  • 24/7 access to the Service Portal, your ticket will be replied to during normal hours of operation in the order it was received.

Service Portal

After Hours Service Desk Support

Emergencies: If you have a campus network outage or technology issue impacting patient care, call (303) 724-4357. A technician will call you back within 15 minutes. 

Non-emergencies: If you need help with password resets or general questions, leave a message at (303) 724-4357 or utilize the self service portal and submit a ticket. Your request will be responded to on the next business day during regular hours of operation. 

More from the Service Desk

Information Strategy and Services

CU Anschutz

Fitzsimons Building

13001 East 17th Place

Aurora, CO 80045


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