As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
In addition to the services below, OIT offers AV System Design which is a service that facilitates the design and integration of audiovisual systems across campuses. This includes new systems and design changes to existing systems. The team provides consulting services that take the project from inception to completion.
AV service requests must be submitted at least 48 hours in advance.
Service | Cost | Details |
Audiovisual (AV) System Design | Rate varies | Contact the Service Desk for a consult |
Technical Assist and Setup (M-F, 7:30 AM - 5 PM) An AV tech will assist in powering on the system, setting up, and ensuring that the class, meeting or event starts with no issues. They will arrive at the time stated in the EMS reservation. | $24.00 * Beginning July 1, the cost will be a $48.00 flat rate. | No cost for Core Education Courses |
Technical Assistance per hour (M-F, 7:30 AM - 5 PM) Audiovisual and virtual staffing | $48.00 per hour | No cost for Core Education Courses |
Technical Assistance per hour (after 5 PM and on weekends) Audiovisual and virtual staffing | $69.00 per hour | No cost for Core Education Courses |
303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri
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24/7 access to the Service Center