Remote Tools and Software

Tools and software for working remotely or hybrid. View all Tools and Services for more.

Students and teacher learning online

Staying Connected with Remote and Hybrid Work

In addition to the options for using Microsoft 365 applications, the university's virtual private network (VPN), or a remote desktop and applications, there are many collaborative productivity tools to allow you to work with colleagues, teachers and fellow students. These tools allow you to have virtual meetings, online chats, soft phones, and connect remotely to your files and Anschutz Medical Campus resources. Take a look at some of these options and please contact the OIT Service Desk if you need additional assistance getting started.

Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
See full details

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students Cost: Free
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
See full details University Zoom Login

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
Guide to VPN

Welcome to VPN

When connecting from off-campus, there are several remote options based on your needs including the university's virtual private network (VPN) or the use of remote desktop and applications. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN. Registration and installation of Duo will need to be completed prior to using either option.

Working Off-Campus

 
Virtual Private Network (VPN)

In addition to using your university password to access the VPN, a second authentication method is required through Duo. To get started using the GlobalProtect VPN service you'll need to be sure you have registered first with Duo Security.

  • Download and install the university's VPN based on the device that you want to use. Refer to the table below for your options.
  • Once you have opened the GlobalProtect client, enter your primary campus VPN portal:
    • CU Denver VPN portal is: dc-vpn.ucdenver.edu
    • CU Anschutz Medical Campus VPN portal is: amc-vpn.ucdenver.edu

 
GlobalProtect VPN Installation Instructions

  • Windows: Install VPN for Windows 64 bit
    • For both PC and Mac, uninstall any older versions, reboot your computer, reinstall the most updated version, and reboot your computer. 

Frequently Asked Questions

Additional university resources

The following resources are available from colleges, schools and departments to help you navigate remote work:

OIT Website

  • The OIT website has additional information about services offered by the department. Be sure to check the software webpage for software and applications available for free or at a discounted rate to faculty, staff and students. CU Denver | Anschutz is now an Adobe Creative Cloud campus. Students have access to the suite of products for free; faculty and staff can receive Adobe Creative Cloud for $45 per year. Visit the OIT Adobe Creative Cloud webpage for more information about licensing.

 

Cyber Security and COVID-19

 

HIPAA and COVID-19

  • HIPAA (Health Insurance Portability and Accountability Act) is a U.S. law designed to provide privacy standards to protect patients’ medical records and other health information provided to health plans, billing/coding companies, doctors, hospitals and other health care providers. University staff working remotely continue to be responsible for protecting and securing all information including HIPAA protected health information (PH) in the same manner as if you were working on-site. 
  • Detailed information about how to protect the privacy and security of HIPAA information and tools approved for telehealth during this public health emergency are available on the Office of Regulatory Compliance HIPAA & Coronavirus FAQ webpage

 

More Resources

Quick links to additional campus resources:

 

Get Help

Phone Icon

Phone Support

303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri

Chat logo

Chat Portal

OIT chat support is currently unavailable.

Please use phone support or one of our self
service options for assistance.

self service logo

Self Service Portal

Submit a ticket
Email the Service Desk
24/7 access to the Service Center

CMS Login