Identity Management Maintenance
May 20-23, 2025
As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
Compromised Email Accounts
Category: IT Security OIT - Categories Audience: Faculty Staff Students
If you believe your account has been compromised, the Security and Compliance team is available to assist. There will be an investigation into the compromised account and a process for mitigating future risk. Stop all actions and do not turn off the computer.
Contact the Service Desk and report the incident.
Report Incident
If you believe your account is compromised, contact the OIT Service Desk immediately for assistance and do not turn off your computer.
You will need to report the security event to our Information Security and IT Compliance (ISIC) team for investigation. To report an incident, log into the OIT Service Center in the upper right corner. Once logged in with your university credentials, select "Make a Request." Scroll down and choose "Security Event" from the tile options. From there, several options will appear. Select the one that best matches the situation. For a compromised email account, select "Compromised Account."
An ISIC team member will reach out to you with details regarding the results of the investigation into the security event.
Get Help
Phone Support
303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri
Self Service Portal
Submit a ticket
Email the Service Desk
24/7 access to the Service Center