Identity Management Maintenance
May 20-23, 2025
As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
Software, Support and Services
Tools and Services
Browse all OIT tools and services or search for a specific tool or service using the search box or filters.
These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.
Service Accounts
Category: Email IT Professionals OIT - Categories OIT - Type of software Productivity and Business Audience: Faculty Staff
This service is provided to create a service account for a generic Active Directory account (IIS, e-mail, etc).
*Need to be on VPN or campus network to access the request assistance link below.
Request Assistance
Use a university computer on the campus network, or VPN in through Global Protect to access the request form.
Log in using your university credentials. Once logged in, select "Request a Service Account" from the menu options on the page. You can review the details and choose between submitting a request and requesting for others.
Submitting a request will automatically populate your user details.
If you are submitting for others, choosing that option will take you to a search screen where you will enter in the name and details of the person you are submitting for. Be sure to review all information and choose the correct person from the populated list. If you do not see the user you are attempting to submit a request for, please contact OIT Computing Infrastructure using the email provided on that screen.
Get Help
Phone Support
303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri
Self Service Portal
Submit a ticket
Email the Service Desk
24/7 access to the Service Center