Identity Management Maintenance
May 20-23, 2025
As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
Sponsored User Accounts
Category: OIT - Categories OIT - Type of software Remote Access Remote Access Audience: Faculty Researchers Staff
Sponsored user accounts can be requested by departments for individuals external to CU Denver and CU Anschutz (e.g. vendors, consultants, visiting doctors) who need short-term access to university systems for university-related businesses.
Request Account
Learn more about the different types of university accounts to make sure you are requesting the correct type for the purpose you need.
Important Note: OIT recommends you complete this process at least two weeks before the start date of your sponsored user. This provides adequate time to work through any issues in the process.
Tips for Requesting a Sponsored User Account:
- An employee internal to the University of Colorado, who will work directly with the sponsored user, must complete a Sponsored User Form (login required).
- This employee will be taking on the role as "sponsor" for the external sponsored user and will work directly with the external sponsored user while they conduct business with the university to ensure university best practices, regulations (HIPAA, FERPA) and policies are being adhered to.
- This employee will be taking on the role as "sponsor" for the external sponsored user and will work directly with the external sponsored user while they conduct business with the university to ensure university best practices, regulations (HIPAA, FERPA) and policies are being adhered to.
- Sponsored Users Requests will be processed in one week, pending approval from the designated approver in your department.
Tips for Completing the Sponsored User Form:
- Part 1: fill in the information of the external individual who requires a sponsored user account.
- Part 2: fill in the information of the university employee who will be sponsoring the external individual.
Get Help
Phone Support
303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri
Self Service Portal
Submit a ticket
Email the Service Desk
24/7 access to the Service Center