CU Guest Access Frequently Asked Questions (FAQ)

A student grants access to all or portions of their record as viewed in the UCDAccess student portal by entering the guest’s name and email address. The guest receives a few emails to establish their access and connects a social media profile for authentication. 

They'll need to create one. CU Guest Access uses Google, LinkedIn or Facebook to authenticate a guest's identity. There's no way around this at this time.​

• Advisor information—May include name and email for assigned advisors based on plan or program
• College Opportunity Fund (COF) selections—For Colorado resident undergraduate students who are COF eligible
• Class schedule—Enrolled, dropped and waitlisted classes by term
• Contact information—Includes student home, mail and local addresses, email addresses and phone numbers
• Course history—A record of all classes taken, including campus, status and grades
• Emergency contact information—All emergency contact information supplied by the student, including a contact’s relationship, address, phone and email, if available
• Enrollment appointments—Enrollment dates for upcoming terms by campus
• Grades—All grades from classes taken at any University of Colorado campus, including credit hours and GPA
• Health insurance selection—Coverage selected or waived by the student and by term
• Holds—Current campus-specific holds that may impact registration
• Program/plan information—Includes all institutions, careers, programs, majors and degrees
• Transfer credit report—Credit received from external institutions and applied at CU
• Unofficial transcripts—Includes “All CU Careers” unofficial transcript

No. The only items guests can see are those in the official student record.​​

No. Access to financial records is maintained by the Student Financial Services office (Bursar's Office). Students will need to set up their guest as an authorized payer to grant them access to their bill.​

Yes. Students can select any combination of items to share with their guests.​

Yes. Students can make changes to a guest's access at any time by editing their CU Guest Access settings in the UCDAccess student portal.​

Yes. Students can revoke guest access at any time by editing their CU Guest Access settings in the UCDAccess student portal.​

There is not a limit on the number of guests a student can provision with access.

No. Guests are not able to make any changes to a student record (such as updating an address) or complete any action on behalf of the student (like registering for classes).​

No. CU Guest Access does not allow a guest to speak with a university representative about a student's record. In order to allow a guest to do that, students need to establish a FERPA Consent to Release for that guest. ​

CU Guest Access is online and read-only. A guest cannot perform any actions on behalf of a student, and they cannot speak with a university representative about a student's record.

However, the FERPA Consent to Release allows the university to discuss student-approved records with a parent or authorized third party.​

If questions are not addressed here, contact the Office of the Registrar at [email protected] or 303-724-8000.​

Authorized guests will need to create one. CU Guest Access uses social media accounts to authenticate a guest’s identity. This is the only option available at this time.​

FERPA Consent to Release may be a good option.​

Check spam or junk folder(s). Because the authorization emails are sent from a network account, they may be flagged as spam.

If guests are still unable to locate the email, confirm the email that was used by the student, then request that the student re-send the email.​​

Yes. The email address that the student uses to establish access must match the email used for LinkedIn, Facebook or Google.​​

It is probable that the guest is already logged in to that social media account (note: Gmail is part of the Google platform). Guests have three options:

1. Log out of the social media account and try again.

2. If still on the first activation step (i.e., no login using a social media account yet) and the email address is associated with more than one of the three social media accounts, use another account instead.

3. If logging out/using another account is not feasible:
   
   

   Open a different browser (e.g., Internet Explorer, Safari, Google Chrome, Mozilla Firefox).

   Confirm social media account is not logged in on that browser.

   Copy the link from the email message into the browser's address bar, and hit Enter.

   Select the appropriate social media account, and continue the process.

First, make sure you're not already logged in to the social media account you're using for CU Guest Access (see previous FAQ). If that doesn't solve the problem, close and reopen your browser, then clear its cache (see instructions for Internet Explorer, Safari, Google Chrome, Mozilla Firefox). If you're still having problems, contact the Office of the Registrar for troubleshooting help.​

Students can re-send the email that contains the security key.​

The student should revoke access, then re-establish access with the guest's first and last name, and email address.​

After signing in to the CU Guest Access website, guests should click the title of the record they would like to view (e.g. Emergency Contact).

On the next screen, click Search to retrieve a list of all students for whom the guest has been granted access. Click on the name to view the record for that student.​

The student. Unless the student has released protected information to the guest via FERPA Consent to Release, CU Anschutz cannot release any non-directory information about that student.​