Technology News & Initiatives

  • Screenshot of the new ISS homepage launching July 2026

    New Unified ISS Website

    May 15, 2026
    Information Strategy and Services (ISS) has created a unified brand identity. As part of this initiative, we are redesigning our websites and consolidating from three separate sites (OIT, ISS, ISIC) to one unified ISS site for an easier, more direct user experience. Our new website launches mid-July 2026.
    Full story
  • Image of soundboard with microphone.

    CU Anschutz AV and Videoconferencing Rate Changes

    May 15, 2026
    Effective July 1, 2026, the videoconferencing rates will be changing. Core education courses will remain free of charge, and a service for commercial customers will be added to the available options. All reservations that occur on and after July 1st will be billed at the new rate.
    Full story
  • Image of a laptop with graphics that say Support for IT service.

    New Service Portal and Ticket System: Status Update

    May 15, 2026
    We are continuing to iterate based on your feedback to ensure the Service Portal is tailored to your needs. We have developed materials to assist you with this change, please review the following for help navigating the new portal.
    Full story
  • Screenshot of the TeamDynamix homepage with a search bar and buttons to report an issue, browse articles, and open tickets.

    Service Delivery Upgrade: New Ticketing System!

    Mar 24, 2026
    In April 2026, the current service system is being transitioned to a new service management platform. The new Service Portal will have tools, a service catalog and a comprehensive knowledge base to help you get what you need all in one place.
    Full story
  • CU Denver | Anschutz, Information Strategy and Services.

    Introducing Information Strategy and Services

    Jan 21, 2026
    Information Strategy and Services (ISS) serves both the CU Anschutz and CU Denver campuses and encompasses the units previously identified as OIT, ISIC and IDEA. Over the course of 2026, we will be removing our individual unit names (OIT, ISIC, IDEA) and will be one ISS.
    Full story

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IT Security Awareness & Action

  • graphic of three envelopes. Two are red with phishing and spam, one is blue for normal.

    Best Practices to Protect Against Phishing and Smishing

    May 13, 2026
    Most cybercriminals will use phishing and smishing attempts to trick you into giving them more information that they will use to steal your identity or to gain unauthorized access into university computer systems. Use the best practices to keep your information secure.
    Full story
  • Image of a calculator next to a sheet of paper reading Fiscal Year End.

    Fiscal Year End – Submit Technology Renewal Application

    Apr 22, 2026
    The technology risk assessment process is separate from the procurement process, so please plan accordingly to ensure there is enough time for both in your fiscal year planning. 
    Full story
  • Graphic of a presenter and adult students with Online Course: Security Awareness Course Requirement.

    Security Awareness Training Required for POI

    Apr 22, 2026
    POIs are now required to take the same Security Awareness Training as faculty and staff within 60 days after they start with the university, and every two years they continue to work with the university.
    Full story
  • Image of a person using a laptop with a lock signifying secure computing.

    Importance of Patching Personal Devices

    Feb 18, 2026
    Making sure you install updates on your personal devices as soon as they are available keeps your confidential information (passwords, money, identity) secure from cybercriminals.
    Full story
  • Screenshot of the Quarantine email header from Microsoft that says 'review these messages'.

    Quarantine Email Settings Update

    Feb 18, 2026
    On February 18, 2026, the button to “Request Release” will be removed from the Microsoft notification email, and you will be directed to forward the notification from Microsoft with the Quarantined email listed that you would like released to the Service Desk. 
    Full story

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Information Strategy and Services

CU Anschutz

Fitzsimons Building

13001 East 17th Place

Aurora, CO 80045


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