Hybrid Technology Improvement Project

Project Background

Project Rounds

The Hybrid Technology Improvement Project is broken down into Rounds, which may be running concurrently.  Speaking broadly, each Round involves a number of distinct phases, including Room Identification and Prioritization (see note below), Room Design, Equipment Purchasing, Installation, and Testing.  As part of our commitment to continuous improvement, we will leverage our experience and your feedback in each round to enhance the project as we go along, leading to more efficient processes and better outcomes.

Room Identification and Prioritization

The most common question our project leaders get asked is how ISS identified the rooms for these Rounds, and why these 28 rooms were prioritized to be upgraded first.  

The room identification and prioritization process factored in a number of criteria. Our charge was to first target rooms for greatest impact to the campus.  To this end, we conducted an analysis based on EMS data, and feedback from stakeholders. Specifically, prioritization was guided by: 

1. Feedback from faculty, academic leadership, instructional designers, and IT partners in the Voice of the Customer sessions.
2. Room capacity.
3. Room utilization in the last 18 months (# of reservations and attendees) based on data from EMS scheduling system. 

By prioritizing these rooms, we were able to address high-impact rooms that failed to meet our baseline success measures. Upgrading these rooms first ensures that hybrid learning and business can be accomplished across the campus in the majority of locations. As the project progresses, other rooms that were identified as needing updates to equipment or usability will be worked on as well in the order of their priority level.  

Completed Rooms

Below is a list of rooms that have had new equipment installed to create a better user experience. Per the project goals, these rooms have been designed to a new standard so that it is the same process to operate the equipment in each room for user consistency and ease. All of these rooms are available for reservations in the EMS Room Reservation system.