Manager Development Resources

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Program Overview

This program includes a core curriculum and a set of elective courses. Leading others requires individuals to acquire and grow a new set of skills and abilities. The courses in this program have been chosen to provide leads, supervisors, managers, and individuals looking to move into one of these roles with foundational tools to help them be successful. Developing as a leader goes beyond attending formal courses. Research shows that leadership potential is developed three distinct ways: 1) on-the-job (OJT) work experience, 2) coaching/mentoring from the person’s supervisor and/or other key individuals, and 3) formal classroom/virtual training.

How to develop a leader pie chart, training 10%, coaching 35%, on the job Experience 55%

A good manager must be able to handle a variety of situations. The courses in this program range in competencies and topics that will help a manager navigate these situations. The courses can be taken in any order and as time permits and approved by the individual’s manager/supervisor. These courses are offered on a variety of platforms from attending instructor led courses to on-line such as SkillSoft, Zoom and Canvas.

As with any program, we will review feedback and determine if modifications should be made to the program. If you have any questions or would like to discuss how we can further customize this program for your department, please feel free to reach out to Debbie at

Tools to Navigate the Program

Program Guide: Introduces the program, presents the curriculum, defines competency categories, gives direction for nomination and answers FAQs.

Program Tracker: Plan and track progress while in the program. Submit this for a request for certification of completion. Will be provided after supervisor nomination.

Development Plan: To assist individuals and managers in creating annual development plan. To be used to identify skills/competency development, coaching opportunities, on-the-job training, and course selection. This template is intended to be the participant's roadmap and conversation tool for the participant and manager to discuss progress throughout the program. Will be provided after employee request for nomination and supervisor nomination.

Are you struggling with how to make your soft/competency-based goals specific and measurable?  This article from LinkedIn provides some tips that may just help you do that:

SMART Goal Examples for Developing Leadership Competencies

See what others are sharing about their experience in the Manager Certification Program.

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