Tools & Services
Browse tools, software and programs that have been vetted by our security and compliance team and are supported by our service desk.
Call Menu
Category: OIT - Categories Phones Audience: Faculty Staff
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).
Setup Call Menu
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).
The TNI Access Team and/or Customer Service Representatives will consult with the requesting customer to determine new call flows and enhance existing call flows Auto Attendant/Call Menu Services. This is a non-call-center/ACD service.
*Need to be on VPN or campus network to access request form.
The TNI Access Team and/or Customer Service Representatives will consult with the requesting customer to determine new call flows and enhance existing call flows Auto Attendant/Call Menu Services. This is a non-call-center/ACD service.
*Need to be on VPN or campus network to access request form.