Tools & Services
Browse tools, software and programs that have been vetted by our security and compliance team and are supported by our service desk.
Pager Services
Category: Billing OIT - Categories OIT - Type of software Phones Productivity and Business Audience: Faculty Researchers Staff Students
CU Anschutz has transitioned to Epic for all clinical paging activities. The Pager Desk is available to help with service cancellations.
Request Assistance
Important Update on Pager Services
All canceled pagers MUST be returned to avoid lost device fees!
School of Medicine and UCHealth are transitioning from handheld pagers to Epic paging solutions. Therefore, we are in the process of discontinuing pager services. For further information and to begin using Epic, please contact support@medschool.zendesk.com. For hospital resources, visit https://medschool.cuanschutz.edu/graduate-medical-education/resources/hospital-resources.
To ensure you are supported in this transition, the OIT Pager desk:
- Will be operating part-time, with hours of operation subject to change. Please plan your clinical shifts accordingly, as we may be unavailable to make changes (such as message forwarding).
- Will no longer be activating new pagers or issuing exchanges.
- If you need an emergency loaner, follow the instructions below.
- Will continue processing pager cancellations using these steps.
Please see the list below for further information.
- For all pager-related questions, please email oit-pagers@cuanschutz.edu or call the Pager Desk at 303.724.0400.
- All canceled, lost, or found returned pagers must be sent via inter-campus mail to Mail Stop F408.
Please return ALL pagers following the instructions below to avoid unnecessary lost device charges and continued service fees!
To ensure uninterrupted service, the Pager Desk will NOT cancel devices until directed by the user group. Pagers continue incurring service charges until they are canceled!
Pager Returns
Please return pagers via inter-campus mail to Mail Stop F408.
Bulk Returns
If you are returning more than four devices at once or returning devices after hours, please email the following information for each device returned using the Excel Bulk Pager Cancellation Template to oit-pagers@cuanschutz.edu:
- User name
- Pager number
- Capcode
- Serial number
- SpeedType/Cost Center #
- Department contact name
In cases where physical devices have been lost, please submit the information above, identifying that the devices are lost/missing.
For SPOK Mobile, and Virtual pagers, please send the username and pager numbers you wish to cancel.
Please contact the Pager Desk with questions by email: oit-pagers@cuanschutz.edu or call: 303.724.0400.
Pager Pricing: Charges Incurred Until Canceled
| Equipment | Cost |
| Alphanumeric Pager | $7.48 per month |
| Numeric Pager | $4.80 per month |
| *Spok Mobile Pager | $7.48 per month |
| Two-Way Pager | $16.36 per month |
| Unreturned Pager Fee | $20.00 one-time fee, three months after disconnect |
- *Spok Mobile provides a two-way, HIPAA-compliant messaging application that enables smart device users to receive and send pages (text), images, and videos. No device is included, requires smartphone.
- When a pager is not returned upon disconnecting a pager service, there is a 3-month grace period. During this grace period the pager device can be returned at no extra cost. However, if the pager device is not returned then a $20.00 fee is assessed in the following bill. If a device is returned after the fee has been assessed, a credit will be issued for the $20.00 in the following bill.
H2 here, starting a main section.
Main sections in this template are separated by 10px, colored padding widgets. Integer ut facilisis felis. Integer porta felis odio. Sed venenatis nibh ex, faucibus facilisis nisl euismod vel. Sed blandit aliquam nibh rhoncus malesuada.
Sed venenatis nibh ex, faucibus facilisis nisl euismod vel. Sed blandit aliquam nibh rhoncus malesuada
Sed venenatis nibh ex, faucibus facilisis nisl euismod vel. Sed blandit aliquam nibh rhoncus malesuada.
Sed venenatis nibh ex, faucibus facilisis nisl euismod vel. Sed blandit aliquam nibh rhoncus malesuada
[tab 2 content - click edit to update]
Another H2 here, starting a new main section.
Let's do four columns this time. Main sections in this template are separated by 10px, colored padding widgets. Individual line items are separated by 1px padding widgets. Integer ut facilisis felis. Integer porta felis odio. Sed venenatis nibh ex, faucibus facilisis nisl euismod vel. Sed blandit aliquam nibh rhoncus malesuada.
Go ahead and click this
This is just an H3 to start a subsection.
Donec aliquet pulvinar felis, sit amet tempor orci lobortis eu. Duis sit amet metus efficitur, ornare risus nec, iaculis nunc. Suspendisse ut vehicula quam, vitae vehicula nisi.
Let's get something started here
- List item one is a good one.
- List item two can be even better than the first.
- Definitely don't click on list item three.
- Or maybe you should.