Tools & Services
Browse tools, software and programs that have been vetted by our security and compliance team and are supported by our service desk.
Customer Relationship Management (CRM)
Category: Marketing and Communications Productivity and Business Audience: Faculty Staff
A CRM/Customer Relationship Management product is a tool that enables organizations to comprehensively manage “customer” interactions throughout their lifecycle. Within a university ecosystem, the customer often refers to students, alumni, or other key constituent groups. These advanced tools specialize in automation, workflow management, and reporting capabilities.
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Learn more about choosing the right CRM solution in our knowledge base. Sign-in required.