Jul 17, 2025

Thank you to everyone who joined or watched the recording of the training with Microsoft on using Copilot Chat. There was an extraordinary level of interest in this training which has allowed Information Strategy and Services (ISS) the opportunity to expand our resources and learning materials for using AI to support your work with the university.  Read more for resources.

Jun 18, 2025

As we approach the fiscal year end, it is also time for you to renew the software license(s) you have purchased with the Office of Information Technology (OIT). This year, the process to renew your license(s), specifically Adobe and BioRender, will be changing in order to migrate all active licenses into our new, more efficient and user friendly, CU Denver | Anschutz OnTheHub Software Store.

Jun 18, 2025

ISS is happy to offer Remote Desktop Services (also known as End User Compute or virtual desktop) to our faculty and staff. Our Remote Desktop provider recently rebranded the service from VMWare Horizon to Omnissa Horizon. As we upgrade the various components of the environment, you will see the green VMWare Horizon icon replaced by a blue Omnissa Horizon Client icon among other branding updates. The cost and service will remain unchanged.

Apr 24, 2025

Starting July 1, 2025, ISS is introducing a new flat rate of $48 for AV technical assistance and setup services for classroom and event support. This change models more closely the support that is requested by our university community for these events and services and allows for our teams to schedule in a more efficient manner allowing us to serve our customers at a higher level meeting the unique requirements of each event.

Aug 18, 2025

While you continue to maintain vigilance on phishing (email) and smishing (text) scams, it’s important to also be aware of a newer threat called QR phishing or “quishing”. “Quishing” is a phishing scam that uses a QR code to compromise your credentials or data. QR phishing or “quishing” is when a bad actor manipulates a QR code to redirect users to a malicious website or to download malware. It works the same as if you clicked on a malicious link in an email or text message.

Aug 19, 2025

If you believe your device is still running Windows 10, please contact your department or unit IT professional to ensure that your device is upgraded and/or supported immediately. If you do not have a designated IT professional, please contact the OIT Service Desk.   Starting August 21st, university-owned devices that are still running Windows 10 without extended support will receive pop-up reminders and an email when they log in, notifying the user that the device is non-compliant and to contact their IT professional or the OIT Service Desk for assistance.

Jun 20, 2025

The Information Security and IT Compliance (ISIC) approved file storage locations include H: Drive/Isilon or the university provided OneDrive for Business. We strongly encourage all university information, data and assets be stored in one of these file locations to ensure they are easy to retrieve if you need a new device, protected if there is unexpected event that could lead to data loss on your desktop, and are compliant with federal and university information security regulations.