Learning & Development Course Catalog

This interactive course guides you in removing the distractions of the day-to-day tasks in your day job and being able to focus on ‘Wildly Important Goals' and execute these excellently. This course helps managers move from strategy to execution.

The objective of the 4DX process is to teach leaders how to help their teams execute on their highest priorities in the midst of the whirlwind of the day-to-day. We find that by not just teaching 4DX to leaders, but teaching them to teach and implement the process with their teams, they “own the process” at a deeper level and the results are often groundbreaking.

Course Objectives

• Overview of the 4 Disciplines
• Explore the Foundational Concepts of Execution
• Practice creating our own WIGs, Sub-WIGs, Lead/Lag Measures & a Compelling Scoreboard
• Create a Plan for Getting Started

Who Should Attend

Supervisors/managers and employees that are responsible for setting department goals

Course Prerequisites /Pre-Work

• Pre-Requisites: No pre-requisites for attending this course.
• Pre-Work: There will be 15 - 30 minutes of pre-work. Details sent prior to session.

Cost

There is no cost to attend this course.

This workshop utilizes the concepts from the book “The 5 Languages of Appreciation in the Workplace – Empowering Organizations by Encouraging People” to understand the impact communicating authentic appreciation can have on an individual, team and organization.

Course Objectives

• Understand the impact appreciation has on individuals, teams, and organizations
• Describe the difference between recognition and appreciation
• Identify their primary appreciation language
• Understand potential blind spots to your least valued language
• Identify ways to show appreciation in a remote/hybrid environment

Who Should Attend

University Staff and Faculty

Course Prerequisites /Pre-Work

• Pre-Requisites: None
• Pre-Work: 15 - 30 minutes of pre-work. Details sent prior to session.

Cost

There is no cost to attend.

Do you struggle with how to confidently and concisely articulate your accomplishments? Well, you are not alone. When it comes time to share our accomplishments during our annual performance review or during progress checkins with our supervisors we may struggle with what to write or say. This workshop will provide tips on how to do both and provide a framework for developing an action plan for creating a successful written summary of your accomplishments.

Course Objectives

• Understand the impact appreciation has on individuals, teams, and organizations
• Describe the difference between recognition and appreciation
• Identify their primary appreciation language
• Understand potential blind spots to your least valued language
• Identify ways to show appreciation in a remote/hybrid environment

Who Should Attend

University Staff and Faculty

Course Prerequisites /Pre-Work

• Pre-Requisites: None
• Pre-Work: None

Cost

There is no cost to attend.

(3 contact hours)

Course Description /Content

This interactive course helps individuals understand the five modes of conflict resolution and your preferred mode for handling most conflict. During this course we will explore the benefits, costs and what it looks like when you over or under use each style.

Upon completion, you will be able to:

• Understand the organizational and individual cost of conflict
• Determine conflict satisfaction
• Review your conflict instrument
• Understand the conflict styles
• Understand the importance of collaboration
• Build and action plan

Who Should Attend

• Anyone who supervises/manages Classified Staff, University Staff, and/or Faculty.
• Classified Staff, University Staff, and Faculty

Course Prerequisites /Pre-Work

• Pre-Requisites: No pre-requisites for attending this course.
• Pre-Work: There will be 15 - 30 minutes of pre-work. Details sent prior to session.

How to Register

• Register for Conflict Resolution Styles - Using the TKI. You will be directed to the portal.

Cost

• There is no cost to attend this course.

Have you dealt with workplace issues like team conflicts, a micromanaging boss, or organizational changes? If so, you’ve witnessed organizational drama firsthand. This not only leads to inefficiency, frustration, and waste but also carries significant personal costs.

By focusing on 3 Vital Questions—1) Where are you focusing your energy? 2) How are you connecting with others? and 3) What actions are you taking?—you can transform this drama into empowerment and enhance your organization’s effectiveness. This shift can foster a culture focused on outcomes, innovation, and service, develop proactive leaders, boost employee engagement, and drive sustainable change. Join this interactive course to learn how a shared language can cultivate a culture of empowerment.