The CU Anschutz Office of Professional Excellence
provides a resource for assessment, education, conflict resolution and
remediation regarding professionalism in the teaching, clinical and
you perceive or experience instances of unprofessional behavior on the
part of teachers, colleagues, or staff you are encouraged to bring these
concerns to our office. Our office is also available
for consultation to any member of the Anschutz Medical Campus community.
behaviors include: Disruptive behaviors; actions, words or behaviors
that a learner, colleague, co-worker or patient would reasonably
consider to be humiliating, demeaning or incivil. Disruptive behaviors
include: verbal attacks or outbursts; profane language; bullying,
throwing or breaking things; boundary violations; and comments that are
rude, disrespectful, threatening or belittling.
Students, residents or fellows might contact the Office of Professional Excellence when they:
Have experienced mistreatment
Need help developing a strategy to resolve a dispute
Feel that they have been treated unfairly or insensitively in the educational setting
Have suggestions about how to improve the learning environment
Faculty or staff members might contact the Office of Professional Excellence when they:
Have experienced or witnessed mistreatment or incivility
Have concerns about a student or colleague and feel unsure about how or whether to intervene
Have suggestions about how to improve the working or learning environment
Responses to Unprofessional Behavior: The
Office of Professional Excellence assesses all reports of
unprofessional behavior made by members of the Anschutz Medical Campus.
Attempts are made to respect preferences for confidentiality in the
reporting process. Each school or college appoints its own
professionalism executive committee to review reports of mistreatment
and unprofessional behavior and assist with resolution. Concerns are
presented to the committee members in order to reach consensus on
recommendations that will help remediate a situation. Committee members
commit to maintain all communication confidential. The committee assures
that the Office of Professional Excellence does not act independently.
The CU Anschutz Office of Professional Excellence provides
presentations to the Anschutz community regarding services offered at
the CU Anschutz Office of Professional Excellence. To request a
presentation, please email email@example.com.
Please submit your request four weeks in advance of the date of the
presentation. Topics can be tailored to meet the needs of your group.
Presentations provided include:
Presentations at student, faculty and team meetings
Presentations at Grand Rounds
Examples of topics of presentations include:
What is professionalism?
How to report unprofessional behavior
We help connect members of the campus with on campus and
community resources that can be helpful in addressing interpersonal or
team professionalism obstacles.
What is Mediation?
is first and foremost a consentual process in which the parties to a
dispute come together in an attempt to reach a voluntary agreement
resolving their differences.
What can I expect from the Mediator?
mediator is a third party neutral, someone who assists those who have a
conflict they are unable to resolve. The mediator is expected to ensure
the mediation process has integrity. The mediator is an advocate for
the mediation process rather than for any party.
We accept mediation cases where the conflicts may or may not involve professionalism lapses.
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