Starting July 1, 2025, ISS is introducing a new flat rate of $48 for AV technical assistance and setup services for classroom and event support. This change models more closely the support that is requested by our university community for these events and services and allows for our teams to schedule in a more efficient manner allowing us to serve our customers at a higher level meeting the unique requirements of each event. It also allows them to stay a few minutes after the event's start time to ensure everything runs smoothly without needing to leave early for the next event. 

Overall, these changes will enhance the accuracy and comprehensiveness of our services, benefiting all campus users. 

To learn more about our AV services, please visit our website. If you have any questions, please contact the OIT Service Desk.