Restart Information Security Awareness Course in Percipio
Dec 17, 2025
With the year coming to an end and things slowing down, it is a great time to check if you are up to date on your university training in Percipio. As of October 2023, it is required for all faculty, staff and student workers to take the Information Security Awareness course 30 days after being hired and every 2 years that you remain in a role that accesses university systems after that.
While technology helps us accomplish a lot in our day-to-day lives, sometimes it is nuanced and can be challenging to navigate. Percipio has a known issue when retaking a course. To retake a course, you will need to follow the steps below in order for it to accurately track your latest attempt. If the date isn’t updated properly, Percipio doesn’t give you credit for retaking the course and it will continue to show that you are out of compliance with your university-required training.
New hires will follow the normal process to launch the course for the first time in Percipio, but current employees will need to follow different steps to retake the course.
When retaking the Information Security Awareness course, here’s how to ensure you get credit:
- Do NOT click the “Launch” button.
- Instead, click on the three dots in the top right corner and select “Restart Course.”
- This will ensure the “Completed” check will change to an empty circle and it will say “Restarted.”
- Now you can click “Launch” to proceed with retaking the Information Security Awareness course and receive the necessary credit.
Thank you for helping the campus stay secure and for taking the time out of your busy schedule to take the necessary training.