Information Security and IT Compliance Services

Tools and Services 

Browse commonly used Information Security and IT Compliance (ISIC) tools and services below. The ISIC team provides several services to keep your information and the university's data safe. Services provided include monitoring, protecting and securing our information technology infrastructure, data and operations to safeguard the privacy of the university community while maintaining compliance with applicable policies, laws and regulations. 

For information technology services, visit our Information Strategy and Services partner at the Office of Information Technology (OIT) website or contact the Service Desk for additional questions. 

Lost and Stolen Devices

Category: IT Security Audience: Faculty Researchers Staff
If a university owned and issued electronic device has been lost or stolen, learn how to report the missing item.

1.  Report the loss to the police:   

  • If the loss occurs at CU Anschutz, contact Campus Police at 303-724-4444.     
  • If the loss occurs at CU Denver, call 303-556-5000.       
  • If the theft occurs elsewhere, contact the police department in that jurisdiction to file a report.

2.  Inform your supervisor and department IT support staff. 

3.  Submit a ticket immediately (see below for steps):

  • Log in to the Service Center portal
  • Sign in with your CU username and password.     
  • Click the “Make a Request” button.     
  • Move the inner right slider all the way to the bottom of the page until you see “Security Event” and click on it.     
  • Select “Lost/Stolen Device”     
  • Provide as much information as possible:     
  • Detailed account of what happened including a timeline. 
  • Provide the names of anyone you notified about the incident or anyone who might have additional information.     
  • Make, model and serial number of the lost/stolen device.     
  • Whether the device was encrypted or not.   
  • Your title and a brief description of your typical job duties.     
  • What type of data was on the device, especially anything sensitive such as patient information, student information, personal financial information, etc.

4. Change your university password immediately.

A member of the Risk and Compliance team will contact you. Please be prepared to provide a copy of the official police report and, if the device was encrypted, evidence of the encryption (you can get this from your department IT support staff.

Information Security and IT Compliance

CU Anschutz

Education II North

13120 East 19th Avenue

5th Floor

Aurora, CO 80045

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