IT Professionals Tools and Services

 

Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Get Help


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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Information Technology Advisory Community (ITAC) Resources 

Microsoft Teams Logo
HIPAA logo with full name

Additional Tools and Resources

Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
Access Qualtrics

Welcome to Qualtrics

Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. All faculty, students and staff have access to Qualtrics at no cost.

The university has a Business Associate Agreement (BAA) with Qualtrics and is an approved software provider for forms that collect Protected Health Information. This includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect Protected Health Information are required to reside in Qualtrics as of January 2021. 

Information about checking accessibility when creating a Qualtrics survey is available here

Other forms and surveys software to consider are Microsoft Forms, which integrates with Microsoft Teams, and Formstack

Training Resources

Getting Started

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