The ISS, OIT and ISIC websites are being combined into one. This site’s content will live on our new ISS website starting mid‑July. You’ll still be able to access everything -- all links will take you to the right place.
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Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.
Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.
Review the complete list of system alerts to learn about any planned outages related to OIT.
Phone Support
Contact us over the phone for assistance
303-724-4357 (4-HELP from a campus phone)
7:30 a.m. to 6 p.m., Monday - Thursday
7:30 a.m. to 5 p.m., Friday
OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.
Please use phone support or one of our self service options for assistance during this time.
Self Service Portal
Enter a ticket for assistance
24/7 access to the Service Portal, your ticket will be replied to during normal hours of operation in the order it was received.
The Health Insurance Portability and Accountability Act (HIPAA) is important for all university faculty, staff, and students to follow. IT professionals help uphold HIPAA compliance when it comes to data security and other device security measures. Stay up to data on HIPAA security policies and practices for the university and CU Anschutz.
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
Be sure you have Duo to provide Multi-Factor Authentication (MFA) with Microsoft 365 applications - including Teams - when on-campus or off-campus. ISS recommends using the Microsoft Teams desktop or mobile device application for access to all your Teams from your phone or other mobile device so that you only need to authenticate about every 90 days.
Visit Microsoft's webpage to learn more.
Microsoft Teams live events are enabled for all university staff, faculty and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option. Additional information is available below in the Getting Started Using Microsoft Teams Live Events section below.
Visit our Service Portal Knowledge Base for an article with helpful tips for setting up Teams, training resources, and adding pronouns. Sign-on required to access.
While Teams is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).
HIPAA compliance depends on all of us. Learn more about HIPAA Compliance for Teams (sign-on required).
If you have any questions regarding this service, please review our service catalog for support or contact the Service Desk at 303.724.4357.
Microsoft Teams Live Events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences
View Microsoft's live events training material:
To get started:
How to add your pronouns to your profile card:
Anyone with a @ucdenver.edu and/or @cuanschutz.edu email address will be able to see your pronouns in Teams and in Outlook. For a video walkthrough, please visit this Microsoft Teams Pronouns Guide.
