IT Professionals Tools and Services


Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Get Help

Phone Icon

Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday


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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. Please note that you will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Information Technology Advisory Community (ITAC) Resources 

Microsoft Teams Logo
HIPAA logo with full name

Additional Tools and Resources

Public Web and Intranet Content Management System (CMS) Training

Category: CMS Design and Development OIT - Categories OIT - Type of software Sitefinity Training Training Website Management and Development Audience: Faculty IT Professional Staff
Training is offered for Sitefinity (Public website CMS), SharePoint 2013 (the Catalyst Intranet) and SharePoint Online.
Schedule Training

Some notes from @Web

For Sitefinity:

For those wishing to gain access to an existing Sitefinity website, please be sure that you have permission from the current site owner. Site owners can submit permissions approvals by submitting a ticket on the @Web website. Click the button to get started and find the relevant request form. 

For SharePoint Online:

SharePoint Online is the intranet solution used by the university.  Unlike Sitefinity, SharePoint sites, pages, and content require a user to sign in with their university credentials to view. 
SharePoint Online training videos are available via Skillsoft. Find more information about SharePoint training on the @Web website.

CMS Login