The University of Colorado Denver and Anschutz Medical Campus require our custodial company Kleen - Tech adhere to industry cleaning standards established by the Association for Higher Education Facilities Officers (APPA). The standards are categorized by a sliding scale from Level 1 to 5, level 1 being the highest standards while Level 5 is the lowest. Using the APPA standards, Facilities Support Services strives to provide Level 2 service to our customers. Each level is defined by a range of tasks and their frequency. The cleaning levels are defined as:
Level 1 Orderly Spotlessness
Level 2 Ordinary Tidiness
Level 3 Casual Inattention
Level 4 Moderate Dinginess
Level 5 Unkempt Neglect. Complete details of the APPA standards are below.
Cleaning requests over and above the standard provided or at greater frequency can be arranged and are at the cost of the requesting department. These additional requests can be made through the Customer service Dispatch here: Additional cleaning services . (link available on campus or via VPN) or by calling (303) 724-1777 Anschutz Medical Campus; or (303) 315-7777 UC Denver Campus